Introduction
At Pedaledge.com, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for details on our (Minimum and Maximum timeline), Shipping Processing time, Shipping time, and delivery estimates.
Shipping Methods and Costs
- Standard Shipping
- Delivery within 6-8 business days.
- Shipping costs are calculated based on the weight and dimensions of the items and will be displayed at checkout.
- Express Shipping
- Delivery within 4-5 business days.
- Additional charges apply, and costs will be displayed at checkout.
- International Shipping
- Delivery times vary by destination.
- Shipping costs are calculated based on the destination, weight, and dimensions of the items and will be displayed at checkout.
- Customers are responsible for any customs duties or taxes that may apply.
Shipping Time and Delivery Estimates
- Standard Shipping
- Minimum: 6 business days
- Maximum: 8 business days
- Express Shipping
- Minimum: 4 business days
- Maximum: 5 business days
- International Shipping
- Minimum: 12 business days
- Maximum: 15 business days
Shipping Processing Time
- All orders are processed within 1-2 business days.
- Orders are not processed or shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order through the shipping carrier’s website using the tracking number provided.
- A shipping confirmation email including carrier-specific tracking information will typically be sent within 24 hours of an item shipping.
Delivery Timeframes
- Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
- We are not responsible for delays caused by the shipping carrier or customs clearance processes.
Damaged or Lost Items
- Pedaledge.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Contact Information
- For any questions or concerns regarding shipping, please contact our customer service team at hello@pedaledge.com | +91 8799998113. We are here to assist you and ensure your order arrives as expected.
Thank you for choosing Pedaledge.com. We appreciate your business and are committed to providing you with the best shipping experience.